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Frequently Asked Questions

1. I am local to Charleston, SC or Atlanta, GA and don't want to pay shipping on my order. How do I purchase a painting online without paying shipping?

We offer a free in-store pickup option if you are local to the Charleston or Atlanta area but we ask that you email us at orders@artistcollectives.org to give us 24 hour notice. This allows us to process the order and ensure the painting will be ready to be picked up!

If you pick the painting up in our store, we can also go into your order and refund your shipping as well.

**We only have physical locations in Charleston, SC and Atlanta, GA and this option only applies for these two stores. **

2. Does all of the new work that goes live online on the first of the month also go on display in the store (in Charleston/Atlanta) the first of the month?

No. Not all of the new work on our website is on display in our studio the first of the month. The studio functions as a show room and has limited space and we switch around paintings on display as they sell. All of our artists are local so we can easily get paintings in the studio for you to see per email request. Just give us 24 hour notice!

3. I am an artist. How do I get involved?

We are a collective of artists which means we are a group that produces new work on a monthly basis around a monthly theme. There is limited space and openings to join the Collective happen when a member decides to leave. This timeline is unpredictable and varied. We also require that artists are local to either Charleston, Atlanta, Nashville, or DC as it is part of our mission to represent artists local to these areas.

We are always excited to see new work and consider new artists for future openings! Email us images of your work and/or a link to your website and we can keep your information on file for when we have openings!

You can contact us by city:

Charleston: info@charlestonartistcollective.org

Atlanta: laine@atlantaartistcollective.org

Nashville: rowanne@nashvilleartistcollective.org

Capital: katharine@capitalartistcollective.org

4. I want to see a painting in my space before I decide to purchase it. How do I do this?

We offer the option of taking work on approval if you are local to the area! We require contact information and a credit card to keep on file for the time the artwork is on approval.

We can also have work shipped from one of our other locations if you want to see something from one of the other Artist Collectives.

5. I am a designer. Do I get a discount on art purchases?

Yes. We offer a 10% discount with proof of your business license.

6. If I don't like a painting I purchased, can I get a refund? 

We really hope you are happy with your purchase! But yes, you can return your painting within 30 days for a refund or exchange if the painting is returned completely undamaged and is re-sellable. Email us at orders@artistcollectives.org to get started.

7. How do I commission an artist to do a painting for me?

All of our artists do commissions! Send us an email to get started.

You can contact us by city:

Charleston: info@charlestonartistcollective.org

Atlanta: laine@atlantaartistcollective.org

Nashville: rowanne@nashvilleartistcollective.org

Capital: katharine@capitalartistcollective.org

8. How do I see the work that was online last month?

You can click the "All Artwork" tab on the menu bar and filter by size, Artist, or previous months! You can also access all available work by one artist by clicking on their artist portrait on the home page.

9. I am a charity or non-profit. How do I get sponsored?

We would love to hear from you! Part of our mission is to support local charities by donating 5% of every art sale. Charities are selected by the Collective as a whole and the charity each location supports changes every two months. If you are a charity/non-profit local to Charleston, Atlanta, Nashville, or DC and want to work with us, send us an email!

You can contact us by city:

Charleston: info@charlestonartistcollective.org

Atlanta: laine@atlantaartistcollective.org

Nashville: rowanne@nashvilleartistcollective.org

Capital: katharine@capitalartistcollective.org

 

Still have questions? Email us: info@charlestonartistcollective.org

 

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